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Shipping Information & Policy

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Domestic U.S. Shipping:

We accept orders at anytime, 24 hours a day, 7 days a week. We do offer free 2-3 business day shipping** on products purchased on AEROBLEND.com.

* Please note that, although you will receive an order confirmation email after your order is submitted, orders will not process or ship until payment is confirmed.

Orders placed after 11am EST will be processed the following business day. For example, any orders submitted Friday after 11am EST, Saturday, Sunday or any major holiday will be processed on the following business day.

* Please keep in mind that shipping time excludes weekends and major U.S. holidays.

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email to you. (Please keep in mind that tracking information may not be available for up to 24 hours after the order is shipped). 

Simply use the tracking number provided to track your package online. Please note: estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and subject to change.

If order takes more than 14 business days, please check provided tracking and contact designated delivery service prior contacting support. If nothing can be found on your end just send us a chat or message us using our contact form and we'd be happy to further help you!

Please note: Once your order has shipped and accepted by the carrier, AEROBLEND is NOT responsible for any lost, damaged or stolen packages.

**Free 2-3 business day shipping is only eligible on AEROBLEND.com purchases with continental U.S. addresses only (Excludes Alaska, Hawaii, U.S. territories and international addresses). 

Non-Continental U.S. Shipping (Alaska, Hawaii and U.S. Territories):

USPS and UPS options are available at checkout.

*Please note that delivery for some locations outside the continental U.S. may take up to 14 business days.

 

U.S. Expedited Shipping: 
*USPS Priority * UPS Ground * UPS Next Day Air*

You may choose to pay for expedited shipping**** upon checkout if you want your order guaranteed earlier shipping (excludes weekends and major U.S. holidays).

Please note: No weekend or holiday delivery is available for UPS service.

  • Expedited orders placed by 11am EST will be processed and shipped the same day, depending on product availability.
  • Expedited orders placed after 11am EST will be processed the following business day, depending on product availability.
  • Expedited orders may require a signature upon delivery.

****Please note: Expedited shipping is contingent upon product availability and shipping destination. AEROBLEND may contact buyer via email for additional information if needed or if expedited shipping request cannot be fulfilled.

 

 

International Shipping:
The buyer is responsible for any customs, duties and/or tax fees***** as well as complying with all laws and regulations of the destination country.

DHL Express shipping is available on all all international shipments (except Mexico and Peru). We recommend DHL for fast, reliable and trackable international shipping. In order to determine the ship rate and time, choose DHL at checkout for an estimated rate and delivery time. All DHL orders  require a signature upon delivery.
It is the buyer's responsibility to check and understand their local import laws prior to placing an order. Use the provided link below to search your region and country to review your country's importing laws and guidelines for cosmetics BEFORE submitting your order:
    1. Use drop-down to select your region and country under "Worldwide Express Import Guidelines" then click "Go."
    2. On next page, click on "Express Import Guidelines" to see cosmetics import guidelines for your country.
Please note that the act of submitting an order for international shipping is an agreement that you've reviewed and agreed to bear responsibility of the laws and guidelines for importing cosmetic goods into your country.
 
Canada: USPS, UPS and DHL shipping options are available for all Canadian orders. Tracking is only available for UPS and DHL services for shipping to Canada. Please be mindful that Canadian orders may take longer depending on customs.
  • Canadian orders placed by 11am EST will be processed and shipped the same day, depending on product availability.

Mexico and Peru: Due to multiple issues with customs in Mexico and Peru, we are unable to ship to Mexico or Peru at this time. We apologize for any inconvenience and are working on resolving this.

All other International orders: DHL shipping service is available for all international orders (except Mexico and Peru). International orders may take longer depending on customs.

  • International orders placed by 11am EST will be processed and shipped the same day, depending on product availability.

Tracking is NOT available for international orders shipped through USPS First Class International.

USPS First Class International shipping does NOT offer tracking, insurance, or guaranteed ship dates. As a result, we do not offer this service for international orders (except Canada) at this time. 

*****Remember! Customs policies vary widely from country to country (and can also vary on case-by-case basis), so please contact your local customs office for more information. Additionally, please know that not all cases of the same circumstances will yield the same result.

 

Want to know what your shipping options and shipping costs are? Simply add the items you wish to purchase to your cart and proceed to checkout. Shipping options and estimated shipping costs are available to view prior to completing your order.


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